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Returns & Exchange

7-day easy returns

We accept returns and exchanges within 7 days of delivery. Items must be unused, unwashed and returned in their original packaging with all original tags attached. To start a return or exchange, write to us or WhatsApp us with your order number and photos of the product.

What can be returned

  • Requests raised within 7 days of delivery.
  • Products that are unused and unwashed, in their original packaging with all original tags attached.
  • Products that arrived damaged or defective, or are different from what you ordered. Please tell us within 48 hours of delivery.

What can't be returned

  • Products that have been used, washed or altered.
  • Products without their original tags or packaging.
  • Requests made more than 7 days after delivery.

How to request a return or exchange

  • Email or WhatsApp us with your order number, the product, the reason, and a few photos.
  • We confirm eligibility and arrange a pickup, or share the return address if pickup isn't available at your PIN code.
  • Pack the product securely in its original packaging with the tags attached.

Refunds

Once the returned product reaches us and passes a quality check, we refund the amount to your original payment method. Refunds usually reflect within 5–7 business days, depending on your bank.

Exchanges

Want a different size or colour? We'll exchange it for the item you choose, subject to stock. If the price differs, we'll refund or collect the difference.